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Social
Engineering
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It is the process of using social skills to trick someone to reveal his password, account details or any other sensitive information
Popular technique attacker pretends to be a person that has a privilege to obtain such information. A common example someone called you identifying himself someone from reputable bank and discussing some critical information about your account
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- Don’t tell him any confidential information such as your Password or PIN.
- if you feel suspicious , do not give out information and call back ADIB Egypt call centre 19951 or your branch
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Malware / Trojan Horse
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Innocent-looking computer program that appears to perform a legitimate and useful function, but also secretly performs destructive and illegal functions such as destroying the stored data or allowing an outsider to gain unauthorized access to the system.
Trojan maybe embedded in a game, photo or mp3 , link
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- Install strong internet Security software and keep it updated
- Always trusted sites for downloading games, photos, mp3
- Make sure you enable your online scanning of the internet Security Software to such files before opening it
- Do not open untrusted hyperlinks or links
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Spyware
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Spyware are programs written with bad intent. They can be as simple as annoying pop-ups that are meant to attract you to malicious sites.
Spyware attaches itself to your computer when you visit particular Web sites or when you download unknown software.
Spyware creates a profile and uses your Internet to send this information to its company. Spyware may logs all the keystrokes you make with the intent of capturing your login id and passwords.
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1. Never click on unwanted pop-ups. Instead shut them down by clicking on the red “X” in the upper right hand centre of the pop-up window. 2. Install anti-spyware software; keep it updated.
3. Disable the browser from automatically downloading cookies. It has to ask first
4. Download programs or software only from trusted sites.
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Phishing Emails
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Phishing Emails are fake emails that are intended to get copy of your logging Information through embedded links that directs the user to attacker administrated to steal the information. The data logged in the link will be used by attacker to get unauthorized access to your account
Such emails are usually asking users to update their information through link or log to their account to gain financial rewards.
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Refrain from clicking on any embedded links in the untrusted sender.
All communication with ADIB EGYPT will be through normal channels such as Branches, SMS, or Call centre.
All ADIB EGYPT communication will not enclose any attachments or directed hyperlinks.
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Shoulder surfing
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Shoulder surfing is using direct observation techniques, such as looking over someone's shoulder, to get information
Shoulder surfing is an effective way to get information specially in crowded places because it's relatively easy to stand next to someone and watch as they enter a PIN number at an ATM machine or covered card information entering it into online banking website.
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To prevent shoulder surfing, it is recommended that you shield paperwork or your keypad from view by using your body or cupping your hand.
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Scams
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Scams can be in different format. it can be phone , text, email or distraction scams :
Phone Scams: A phone scam is when someone calls pretending to be someone else, such as the police or your bank. They do this so that they can trick you into revealing personal details, withdrawing money or transferring money to a fake account.
Email Scams: An email scam is an unsolicited or trick email designed to make you hand over money or reveal personal details.
Text Scams: A text message scam is when someone sends you a text asking you to call a telephone number, click on a link or to send security details. The message might appear to be from ADIB EGYPT or someone you trust because fraudsters are able to spoof genuine telephone numbers to hide the true identity of the sender.
Distractions Scam : they are the type of scams that will trick you by distracting you while you making certain payment , withdrawing from ATM
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Never share your PIN, PIN sentry codes, passwords or other confidential information with someone who calls you – if someone does ask for this information, end the call straightaway
Treat all unsolicited calls with caution. Remember, banks and the police will never contact you to ask you to transfer money, buy high value goods, or hand over cards or money.
Never click on links that ask you to update your financial or personal information
Always ensure your PC or laptop internet security software is updated
If you received such suspicious emails please forward WITHOUT opening any links or clicks on any content to : InternetSecurity@adib.eg and delete it immediately
If you received any suspicious text asking you to send back personal or bank information refrain from replying and report it to ADIB Egypt call Center ( 19951 )
Do not talk to anyone while being at cash ATM
Cover your pin
Be alert when using your cashback or debit card
For lost or stolen cards please use the details to contact us under Report Lost /Stolen Card
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